Sunday, September 20 2026

The Coffee Industry's Off-Season Arrives: An Analysis of the Widespread Reduction in Working Hours for Both Part-Time and Full-Time Employees at Luckin Coffee

After the onset of winter, the coffee and tea beverage market enters its traditional off-season, with store foot traffic and order volumes declining noticeably. Recently, many part-time employees at Luckin Coffee have reported that their scheduled working hours have been significantly reduced, with some being assigned only one shift a week, or even working just over thirty hours in an entire month. Full-time employees have not been spared either, with working hours dropping from over 180 to between 110 and 170, which has also affected their base pay. To make up the target hours, some employees have had to voluntarily support other busier stores. What exactly is causing this widespread reduction in working hours? How do the situations of part-time and full-time employees differ? This article, based on accounts from multiple employees, sorts out the logic behind the current scheduling adjustments at Luckin Coffee stores and reminds practitioners to plan ahead and prepare countermeasures. [more…]

Manner's part-time hourly wage suddenly cut, sparking employee discontent; repeated changes within hours stir controversy

Recently, Manner Coffee has drawn widespread attention after suddenly cutting the hourly wages of its part-time employees. Some part-timers discovered that, even with the same number of scheduled hours for the coming month, their daily income was nearly forty yuan less. It is understood that this wage cut affects multiple regions, with reductions ranging from 1 yuan to 6 yuan, including Shanghai dropping from 28 yuan to 24 yuan and Shenzhen from 28 yuan to 22 yuan. After the news spread, discussions in part-time worker groups became heated, and the brand at one point restored the original hourly wage, only to cut it again less than two hours later, leaving many employees caught off guard. Coming right at the peak summer sales season, whether this move will affect store operations and the stability of the part-time team is worth continued attention. [more…]

Luckin's New Staffing Reduction Rules Spark Heated Debate: Shift Limits, Solo Store Openings and Closings Leave Employees Saying They Can't Keep Up

The February that just passed put many office workers through a chaotic whirlwind—rushing to finish work before the Spring Festival, relaxing fully during the holiday, and then facing the return-to-work wave, pulled back and forth by piled-up tasks and post-holiday burnout. However, for frontline employees at Luckin Coffee stores, March brings not a breather but an even harsher round of adjustments. Controlling effective working hours, implementing a single person to open early and close the store, freezing full-time hiring and restricting promotion channels—a series of measures to cut labor costs have led employees to mock themselves as not even "Luckin slaves," but more like tireless "Luckin robots." At the same time, after the 9.9 promotion shrank, store sales clearly declined, and March happens to be the off-season, putting both sales and profits under pressure. With revenue growth blocked, the company can only push on the cost-cutting side. Employees are full of complaints, the user experience is being tested, and whether brand influence will be weakened as a result has become a focus of outside attention. [more…]

Two major coffee-producing regions in Indonesia have been hit by disasters in succession; output may decline further, and prices could keep rising.

Recently, several major coffee-producing regions in Indonesia have been hit by natural disasters. A magnitude 5.0 earthquake struck near Bandung in West Java on the island of Java, causing injuries and damage to homes; the Aceh region in northern Sumatra was hit by heavy rain and strong winds, and with the coffee harvest season underway, harvesting work has been disrupted. At the same time, several provinces are also facing ongoing drought, and coffee production may decline further. This article summarizes the disaster situations in various areas and their impact on Indonesia's coffee industry. [more…]

Starbucks Bonuses Shrink Sharply This Fiscal Year, Employees Get Only 60%—Can New CEO's Reforms Work?

Starbucks has just experienced a disappointing fiscal year. According to Bloomberg, due to the company's financial performance falling short of expectations, many employees will only receive 60% of their total bonuses this year, and senior executives have also lost performance-based pay raises. U.S. same-store sales have declined for three consecutive quarters, dropping 7% this quarter. New CEO Niccol is trying to reverse the downturn by simplifying the menu, restoring the handwritten cup tradition, and adding ceramic mugs, but with the workforce down 8% year-over-year, one cannot help but question whether these additional services will become an extra burden on store staff. Whether the shadow of shrinking bonuses will affect domestic coffee industry workers remains undetermined. [more…]

Behind the Shrinking Hours of Luckin Part-Time Baristas: Strict Quality Control, Unpaid Overtime at Closing, and the Reality of a 2,000-Yuan Monthly Salary

Recently on social platforms, many part-time Luckin employees have posted about reduced shifts and monthly pay of only around two thousand yuan, drawing attention. After winter arrives, Luckin stores control part-time working hours, and it is not uncommon for only five hours to be scheduled in a day and only three or four days of work in a week. At the same time, Luckin baristas also have to face strict quality control inspections known as "nightmares," hand damage caused by frequent handwashing and sanitizing, and unpaid overtime of anywhere from a dozen minutes to an hour after closing. This article, based on real feedback from part-time employees, sorts through Luckin stores' quality control system, closing procedures, and part-time employment system, presenting a little-known side behind the barista position. Front Street Coffee also continues to pay attention to the real situation of workers in the coffee industry, providing enthusiasts with diverse perspectives. [more…]

Luckin Tightens Employee Drink Benefits: Free Customization Halted, Loss Management Sparks Grassroots Discontent

Working in a coffee shop—earning money while enjoying unlimited coffee—is one of the reasons many young people choose to become baristas. Luckin Coffee also once attracted numerous enthusiasts to join with its relaxed employee drink benefits: once they met the required working hours, they could enjoy drinks and even freely mix their own concoctions. Recently, however, this benefit has been gradually tightened: employees who do not make drinks according to the recipe receive surveillance warnings, and stores prohibit free mixing in order to control waste, leaving frontline staff grumbling. At the same time, a series of price increases and cost-cutting measures Luckin has implemented since last year's financial report was released have also sparked controversy among both consumers and employees. This article will sort out the ins and outs of the changes to Luckin's employee drink benefits, as well as the backlash against the cost-cutting and efficiency-boosting strategy behind them. [more…]

Costa ready-to-drink coffee's sugar content quietly climbs, experts criticize it as contrary to the healthy sugar-reduction trend

Coffee is often labeled as a healthy drink, but the sugar problem in ready-to-drink coffee cannot be ignored. According to the British Mirror, Costa, a brand owned by Coca-Cola, has been quietly increasing the sugar content in its pre-packaged coffee, with some products seeing a one-third rise in sugar compared to 2019. Experts point out that this move runs counter to the sugar reduction initiative promoted by the UK government. Meanwhile, countries such as Singapore have introduced measures to restrict advertising for high-sugar drinks, and Chinese consumers have also begun to pay attention to sugar and sugar substitute options in milk tea and coffee. The health risks behind a sweet drink deserve the attention of every coffee lover. [more…]

Luckin Coffee implements triple holiday pay for all employees for the first time, part-time staff included

Recently, Luckin Coffee reportedly announced that it will pay triple holiday wages to all employees for the 2025 Spring Festival, breaking the previous practice of only full-time employees receiving this benefit. Behind this move lies the high turnover rate and labor shortage that Luckin has faced over the past year. From cost reduction and efficiency improvement to increased performance demands, frontline employees have come under mounting pressure, and part-time workers' pay is not proportional to their effort, leading many employees to choose to resign before the Spring Festival. In order to retain experienced workers and maintain normal store operations, Luckin has had to respond to the labor shortage with a triple-wage strategy. This article reviews the causes of the incident, employee feedback, and the industry background, and also includes a brand recommendation from Front Street Coffee for readers to gain a deeper understanding. [more…]

Pizza Hut Breakfast Refill Service Terminated: Business Strategy Adjustment Under Cost Pressure Sparks Heated Debate

Recently, Pizza Hut announced that starting September 2, it will cancel the free refill service for dine-in breakfast, sparking widespread discussion among consumers. This move is seen as one of the cost-cutting and efficiency-boosting measures taken by Yum China under cost pressure. Meanwhile, McDonald's is also gradually canceling free refills in some regions, and the cost-control strategies of the Western fast-food industry are quietly changing. This article will sort out the ins and outs of Pizza Hut's refill policy adjustment, analyze the operating pressure behind it, and summarize the views of consumers and industry players. [more…]

Kontum Province in Vietnam experienced 32 consecutive earthquakes within 24 hours, putting the main coffee-growing region at risk of reduced production.

Vietnam's core coffee-producing region—Kon Plong District in Kon Tum Province—recorded 32 earthquakes within just 24 hours, the strongest reaching magnitude 5.0, triggering tremors across the Central Highlands, several surrounding provinces, and even parts of Thailand. Experts say the quakes are linked to reservoir-induced activity and may continue in the future. As a key part of Vietnam's Central Highlands coffee belt, Kon Tum Province and neighboring provinces account for about 70% of the country's robusta coffee output. The earthquakes could cause farmland subsidence, fluctuations in groundwater levels, and shortages of irrigation water. Combined with this year's severe drought and shrinking cultivation area, the risk of a decline in Vietnam's coffee production is further intensifying. Front Street Coffee will continue to monitor developments in the producing region and their impact on the coffee market. [more…]

The Three Major Coffee Processing Methods: Washed, Natural, and Honey—A Full Analysis of Flavor Differences and Processing Details

The flavors of coffee are endlessly varied. Beyond variety and roasting, the fermentation process during green coffee processing plays a decisive role. The three common methods—natural, washed, and honey—each rely on different fermentation environments and microbial activity to shape distinctly different sweetness, acidity, and body. This article begins with the scientific principles of fermentation, systematically sorts out the differences between dry and wet fermentation, explains in detail the key points of natural, honey, washed, and Kenyan-style and Ethiopian-style washed processing, and includes Front Street Coffee's recommendations and buying advice to help you understand more clearly where the flavors in your cup come from. [more…]

Tropical Storm Carlotta Hits Mexican Coffee-Growing Regions, Adding Further Uncertainty to Production Prospects

Mexico's major western coffee-producing regions were recently hit by Tropical Storm Carlotta, with heavy rainfall, lightning, and hail posing a serious threat to coffee trees in their flowering stage. The states of Colima, Jalisco, Michoacán, and Nayarit produce about 15% of Mexico's coffee output, and roughly 80% of the country's coffee-growing area had already been affected by high temperatures and drought. Industry insiders expect yield losses could reach 50%. After the storm, neighboring states such as Oaxaca and Chiapas also face risks of flooding and landslides. Meanwhile, Mexico is striving to boost its coffee industry, with a production target of 3.89 million bags for the 2024/25 season, but a succession of extreme weather events has cast a shadow over this vision. [more…]

The Rise of Reusable Cup Waves: How Chain Brands from Starbucks to FamilyMart Are Driving New Coffee Plastic Reduction Practices

The normalization of coffee consumption and the prevalence of takeout culture have made disposable cups a pollution source that cannot be ignored. Environmental issues have long ceased to be a novelty in the coffee world—packaging innovation, coffee grounds reuse, paper straw replacements, as well as bring-your-own-cup discounts and in-store reusable cup pilots, are all being continuously explored. Recently, FamilyMart announced that it will massively roll out reusable cups to 400 stores in the Taiwan region, becoming East Asia's first convenience store chain to introduce reusable cups at scale. Previously, Starbucks launched a "borrowed cup" pilot in Seattle, and McDonald's also partnered with the Loop platform to test reusable cups. Can these initiatives truly change consumption habits and drive the industry to reduce plastic? This article will walk you through the practical paths of these pioneers and the real challenges they face. [more…]

Tea brands collectively withdraw from delivery discount campaigns, the battle between cost and profit surfaces

Recently, several tea beverage brands—including Heytea, Nayuki, ChaPanda, Good Tea, Mixue Bingcheng, and Shuyi Tealicious—were reported to have jointly adjusted their full-reduction strategies on food delivery platforms. The original full-reduction discounts have been uniformly changed to 1 off 50, 1 off 70, or even canceled outright. Once the news broke, related topics quickly trended on social media, with views exceeding 180 million. Merchants say profits are thin, while netizens question why milk tea, which isn't cheap, still isn't making money. Behind this controversy lie both the pressure of platform commissions and delivery costs, and a reflection of the difficult position of the new tea beverage industry, caught between price cuts and losses. [more…]

Adding extra toppings to meet the minimum order for milk tea delivery and then requesting a refund sparks heated debate, leaving staff baffled

During the Double Eleven shopping festival, many consumers, in order to use platform coupons, adopt a method of first adding extra items to reach the threshold and then requesting a refund, so as to buy their desired products at a lower price. This practice, known as the "big promotion add-on refund trick," was originally seen mostly on online shopping platforms, but has now quietly appeared in the tea beverage delivery industry. Recently, a milk tea shop employee posted a customer order, with notes requesting that the toppings not be packed separately and intending to request a refund afterward, which left the employee and netizens astonished. The incident sparked widespread discussion, with netizens both curious about the feasibility of the operation and expressing sympathy for the merchants and employees. This article will recount the incident and analyze the platform rules and industry dilemmas behind this phenomenon. [more…]

Behind Frappuccino's Sales Supremacy: Starbucks' Loss of Coffee Culture and Automation Dilemma

Professional coffee knowledge exchange For more coffee bean information, please follow Coffee Workshop (WeChat official account cafe_style) For more specialty coffee beans, please add the private WeChat of Front Street Coffee (FrontStreet Coffee), WeChat ID: qjcoffeex When cold drinks account for more than 70% of Starbucks sales, this brand built on espresso is undergoing an identity crisis. Howard announced at an investor briefing the launch of the Siren System automated equipment, compressing the making of a Mocha Frappuccino to 36 seconds and 13 steps—the other side of improved efficiency is the reduction of opportunities for baristas to interact with customers, as well as partners' concerns about the increasingly diluted coffee culture. From the rise of Frappuccino to the innovation of cold brew, from the emergence of delivery scenarios to the taste preferences of millennials, Starbucks is standing at the crossroads of efficiency and experience. [more…]

Drip Bag Varieties | What is the brewing method for Brazilian Red Bourbon drip bag coffee? What are the key points for brewing filter-style drip bag coffee packs? Drip bag coffee brand recommendations

Nowadays, more and more people have developed the habit of drinking coffee every day. But for those who don't work at a coffee shop, how can they enjoy coffee anytime? That's when the baristas at Front Street Coffee (FrontStreet Coffee) brought out drip coffee bags! Today, Front Street is here to share Front Street Coffee (F [more…]